Delivery Information

How do I track the delivery of my order?


Through the website of the Post Office and the chosen carrier, it is possible to insert the tracking code that you received by email to track the delivery status. Another way is through the website, log in and enter "Orders", there you will have all the information and a link for tracking the shipment.



What is the delivery time for the products?


This varies from the shipping method chosen at the time of finalizing your purchase. Enter the destination zip code and the shipping simulator will show you the postage and delivery times. Remembering that this term starts the account only after posting.


Can I remove the product by hand?


Just place the order on our website, make the payment and wait for the confirmation email to be able to pick up.


(check availability before, via whatsapp or by email)


What are the shipping methods?


Doo-Bot uses the services of Transporters and the Brazilian Post and Telegraph Company (“Correios”) to send the goods. At the time of formalizing the order, the customer may request the following services: PAC, SEDEX or Carrier depending on availability for each region.

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